Terms of use.

The operator and service

Revuka is operated by Wndr.digital B.V., Ravenoord 1, 3523 DB Utrecht, the Netherlands, KvK 89116194. Contact: info@revuka.com.

Revuka provides tools for merchants to collect, manage and display product and store reviews. These terms cover this website, its demo and use of the review service. Any additional service or pricing terms must be presented before you agree to them. This website does not itself install the Shopify app or start a paid subscription.

Website demo and availability

The website demo is an example collection flow. Its reviews and products are illustrative, and demo submissions are not sent, uploaded or published. They are not endorsements of Revuka.

The public Shopify App Store release is being prepared. Contact us for current setup information. A demonstration or technical test does not establish App Store approval, review-program acceptance or eligibility for another platform.

Merchant responsibilities

Only connect a store you are authorized to manage. Use the service lawfully, keep access to your Shopify account secure, and provide appropriate notices and permissions for customer communications and review publication. Merchant processing is governed by the data processing agreement when accepted by an authorized user; visiting this website alone does not record acceptance.

You must have the right to submit or import the information you provide. Preserve the origin of imported reviews and do not fabricate purchase records, verification evidence, customer identities or reviews. Do not use the service to solicit only positive feedback, condition verification on the score, offer compensation for reviews intended for Shop, or suppress criticism simply because of its rating.

Reviews and verification

A review is its author’s account of an experience. Purchase verification establishes a link to purchase evidence; it does not guarantee that an opinion is accurate or representative. Identity verification and purchase verification are distinct.

Imported reviews do not become purchase-verified merely by being imported. Shopify standard review records, eligibility for display in Shop and a “Verified by Shop” badge have separate requirements. We do not guarantee display in Shop, Google, AI shopping results or another third-party service.

Our review and verification policy explains the collection, source and moderation principles in more detail.

Content and acceptable use

Review authors and other rights holders retain their rights in submitted text and media. You authorize the processing and display needed to operate the service on the merchant’s instructions, subject to the applicable privacy and content rules.

Do not submit unlawful, misleading, abusive or unrelated material, private information you are not entitled to share, malicious files or content that infringes another person’s rights. Content may be moderated for these reasons. Rejection or removal should address the content or applicable policy, not whether the rating is favorable.

Service operation and third parties

Revuka depends on services including Shopify and Cloudflare. Features can be affected by their availability, permissions, policies and approval decisions. We may maintain or update the service and address misuse or security issues. No support response time, uninterrupted-availability commitment or business-performance result is promised on this website.

Any charges must be disclosed before acceptance. Where Shopify requires app billing through its platform, the applicable Shopify approval and billing flow applies. No paid plan is created by contacting us or trying the demo.

Stopping use and data

A merchant can stop requests and uninstall the app through Shopify. Uninstalling stops jobs and emails for that installation and removes its credentials. Export any review information you need before ending access. Deletion and retention are handled as described in the privacy policy and Shopify’s privacy workflow.

Contact us about incorrect content, access problems or complaints. Nothing in these terms removes mandatory rights or obligations that apply under relevant law.

Updates

We may update these terms as the service changes. The current version is dated above. Material service or commercial terms will be provided through the relevant agreement or application flow rather than inferred from a website example.